Transform. Renew. Invigorate.

What wakes us up every morning? Knowing we are transforming, renewing and invigorating the way our clients communicate with healthcare professionals and patients. We are advancing healthcare communications at the pace of digital technology.

"Nothing matters more than our health and that of our loved ones. So healthcare information not only needs to be effectively delivered, it needs to be part of a premium experience."

We can renew your passion for Healthcare Marketing Through:

Digital Strategy

Clinical Apps

Mobile Mastery


Actionable Analytics

3D Storytelling

Your New BFF's

Sid Ho

Sid Ho

The Point Guard

Cool, calm and collected. Sid is responsible for creating strategic plays for the whole team to execute. When things get crazy, he's there to keep everyone sane and focused. When you need a 3-pointer at the buzzer, give the ball to Sid.

Kelly McNicol

Kelly McNicol

The Metrics Maven

Kelly is her name and data is her game. She has a command of SEO, SEM, Media and Analytics that will make you want to add her to your favorite contacts. Don't worry, she's a great teacher. Pretty soon you'll have your toes in the sand and a beer in your hand, enjoying your visualized data like a pretty sunset.

Robby Stuckey

Robby Stuckey

The Cowboy

Wrangling wild horses innovative ideas and herding cattle talent. There is no other place that Robby is more comfortable than in the saddle on his laptop. Just like ropin' a prized steer, he sets his sights on that buckle goal and dallies off a winning time successful merging of digital technology with healthcare communication.

Discover your passion to Awaken

Account Manager
Open Position
Account Manager
Job Description Apply now

Ultimately, we invigorate your digital healthcare marketing.

Experience what it's like to Awaken.

Thank you for your submission!

We will respond as soon as possible to your correspondence.

Awaken is seeking an extraordinary Account Manager

Apply now

About Awaken

Awaken Interactive is a digital marketing agency dedicated to enabling our clients effectively deliver life-changing information to patients and healthcare professionals via digital platforms. Join our growing team of digital marketing experts as Account Manager.

Account Manager

As an Awaken AM, you are the main point of contact for many of our digital marketing focused medical device clients. As a self-starter you’ll find yourself setting up and completely running client calls and internal meetings, ensuring follow-up for both. There will be challenges and tough questions to answer from all external and internal stakeholders involved. As such, your communication style must be energetic and empathetic to manage all types of personalities. You’ll discuss strategy with your clients and help them develop plans for all of their digital marketing endeavors. Your ability to juggle a plethora of projects among multiple clients and client contacts is preeminent. You are Awaken, so you know how handle pressure all the while maintaining your cool.

Existing Experience

You have:

  • 7+ years in Digital Marketing know-how
  • 5+ years is a Healthcare Marketing background
  • 3+ years of Search Engine Marketing understanding is a bonus

This includes hands-on knowledge of managing and supporting:

  • Websites (Development, maintenance, and regular updates)
  • HTML Email Campaigns
  • Analytics & Reporting Projects
  • SEM
  • SEO
  • Any CMS platforms is a plus
Must-Have Skills
  • Prioritization — Knowing when to move from one project to another and which team and resources should be focusing on which based on milestones, urgency, issues, delays, and quality is paramount
  • Organization — Extremely robust organization skills
  • Enthusiasm — Provide a proactive approach to projects and clients
  • Consideration — An exceptionally keen eye to detail
  • Communication — Exemplary interpersonal skills required when corresponding with the client, developers, consultants, and stakeholders to name just a few of your daily interactions
Essential Responsibilities
  • Meet with clients frequently
    • Setup and run calls
    • Provide summaries to the team (External and internal)
  • Assign tasks to client and internal resources from calls
  • Build project briefs, aligning with the client and internal teams
  • Present project timelines, scope, strategy, and results to clients
  • Support quality control to ensure final product is built to perfection
  • Deliver completed projects to client on time
  • Day-to-day administrative tasks (E.g., Slack messages with clients, address emails, Teams chat with internal team, Wrike for task assignments and follow through, meeting follow-ups, budget tracking)
  • Define and maintain budgets for multiple projects (E.g., Out-of-pocket expenses, media budgets, licensing fees)
  • Budget planning (Ensuring the project stays within the allocated budget)
  • Create estimates and SOW’s for projects
  • Manage invoicing
High Accountability

As an Account Manager, you’ll be held accountable to your direct report (E.g., A co-founder of Awaken) for all projects in your purview. As such, it’s imperative you are a strong yet inclusive team leader, yielding you the best results for our clients, your team, yourself, and ultimately Awaken.

Other Details
  • We work remotely 100% of the time.
  • Awaken provides ten (10) vacation days & ten (10) sick days, which accrue per calendar year.
  • You will have a performance review at 3 months and 12 months the first year; annually after that.
Apply now